qk67 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to all users of the qk67 platform, accessible at qk67.net, including any associated mobile-optimised interface. It describes how qk67 ("we", "us", "our") collects, processes, stores, and protects personal data in connection with the provision of online casino and sports betting services to users, with a primary focus on serving players across Pakistan including those in Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi.

qk67 is committed to safeguarding the privacy and security of the personal data entrusted to it by players. This Policy has been prepared in accordance with the data protection obligations applicable under qk67's international gaming licence and reflects globally recognised data protection principles, including those set out in international frameworks such as the General Data Protection Regulation (GDPR) where applicable by reference.

This Policy should be read alongside the qk67 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into your agreement with qk67.

2. Data Controller

For the purposes of this Privacy Policy, qk67 acts as the data controller in respect of personal data collected from registered users and platform visitors. qk67 operates under an international gaming licence and is responsible for determining the purposes and means of processing your personal data in connection with the platform.

If you have any questions about how qk67 handles your personal data, or wish to exercise any of your data rights as described in Section 10 of this Policy, please contact the qk67 Data Support Team using the contact details set out in Section 14.

3. What Personal Data We Collect

qk67 collects the following categories of personal data from users of the platform:

3.1 Identity & Registration Data

• Full legal name
• Date of birth (for age verification — all players must be 21 years of age or older)
• Gender (optional, where provided)
• Nationality and country of residence
• Government-issued identification document details (e.g. CNIC, passport number) collected during KYC verification

3.2 Contact Data

• Email address
• Mobile telephone number
• Residential address, including city and postal code

3.3 Financial & Payment Data

• Payment method details (e.g. JazzCash account reference, EasyPaisa wallet number, bank account details for HBL, UBL, Meezan Bank, or other linked payment methods)
• Transaction history, including deposit amounts, withdrawal requests, and balances in PKR
• Proof of payment method documentation submitted during verification

3.4 Account & Gaming Activity Data

• Account login credentials (passwords are stored in hashed, non-reversible format)
• Betting and gaming history, including stakes, game selections, outcomes, and session durations
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits, session limits, and self-exclusion status

3.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Browser type, version, and language settings
• Device type, operating system, and screen resolution
• Session timestamps, page visit logs, and platform interaction data

3.6 Communications Data

• Records of correspondence with qk67 support, including live chat transcripts and email exchanges
• Feedback, complaints, and dispute records

4. How We Collect Your Data

qk67 collects personal data through the following means:

• Direct provision by you: when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey or promotion.
• Automated collection: through cookies, web beacons, server logs, and similar technologies as you interact with the qk67 platform. See Section 9 for full details on cookies.
• Third-party sources: from identity verification and KYC service providers, payment processors, fraud prevention agencies, and where required, from regulatory or law enforcement bodies. qk67 only receives data from third parties where there is a legitimate legal or contractual basis for doing so.

5. Purpose & Legal Basis for Processing

The table below summarises the primary purposes for which qk67 processes your personal data and the legal basis applicable to each:

Where qk67 relies on legitimate interest as a legal basis, it has assessed that its interests do not override your fundamental rights and freedoms, taking into account the nature of the data and the context of processing.

Where processing is based on consent (e.g. marketing emails), you may withdraw that consent at any time by updating your communication preferences within your qk67 account settings or by contacting support.

6. Data Sharing & Third-Party Disclosure

qk67 does not sell, rent, or trade your personal data. Data may be shared with the following categories of third parties only to the extent necessary and only where a valid legal basis exists:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, and USDT TRC20 network operators, solely for the purpose of processing financial transactions on your account.
• KYC and identity verification providers: Third-party services engaged to verify the identity and age of registered players in compliance with qk67's regulatory obligations.
• Fraud prevention and AML agencies: Organisations involved in detecting and preventing financial crime, money laundering, and platform abuse.
• IT and infrastructure providers: Cloud hosting, security, and platform service providers operating under strict data processing agreements that prohibit independent use of your data.
• Regulatory and law enforcement authorities: Where qk67 is legally required to disclose data in response to a valid regulatory request, court order, or law enforcement investigation.
• Game content providers: Certain live casino and slot game providers may receive anonymised session data for the purpose of delivering their game content. No directly identifiable personal data is shared with game content providers unless strictly required by a game's technical architecture and disclosed to you at the time of play.

All third parties with whom qk67 shares personal data are required to maintain appropriate technical and organisational security measures and are contractually prohibited from using your data for any purpose beyond the specific service they provide to qk67.

7. Data Retention

qk67 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and regulatory obligation. The following general retention guidelines apply:

• Active account data: Retained for the duration of your account being open and active on the qk67 platform.
• Post-closure retention: Following account closure, qk67 typically retains identity, financial, and gaming activity records for a minimum of five (5) years in compliance with anti-money laundering and gaming licence obligations. This period may be extended where required by a regulatory authority or ongoing legal proceeding.
• Support communications: Retained for up to three (3) years from the date of the last interaction, unless part of a formal dispute or complaint that requires longer retention.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of that consent.
• Anonymised analytics data: May be retained indefinitely as it cannot be used to identify you.

When personal data is no longer required and retention obligations have been met, qk67 will securely delete or irreversibly anonymise that data.

8. Security Measures

qk67 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption for all data in transit between your device and qk67 servers.
• AES-256 encryption for sensitive data stored at rest, including financial records and identity documents.
• Password storage using one-way cryptographic hashing. qk67 employees cannot view your password in plain text.
• Role-based access controls ensuring that only authorised personnel can access personal data relevant to their specific function.
• Regular third-party security audits and penetration testing of the qk67 platform infrastructure.
• Intrusion detection systems and 24/7 security monitoring of server environments.
• Secure data disposal procedures for physical and digital media containing personal data.

While qk67 employs robust security measures, no online platform can guarantee absolute security. You are also responsible for keeping your qk67 login credentials confidential. If you suspect that your account has been compromised, please contact qk67 support immediately via live chat.

9. Cookies & Tracking Technologies

qk67 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform. The following categories of cookies are used:

• Strictly necessary cookies: Essential for platform operation. These enable your login session to persist, your account preferences to be saved, and security tokens to function. These cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how users interact with the qk67 platform, such as pages visited, time spent, and error events. This information is used solely to improve platform performance and user experience.
• Functional cookies: Used to remember your preferences such as language settings, display options, and responsible gaming tool configurations.

qk67 does not use third-party advertising cookies or cross-site tracking technologies. You may manage your cookie preferences through your browser settings; however, disabling strictly necessary cookies may affect your ability to use certain features of the qk67 platform.

10. Your Data Rights

Subject to applicable law and certain regulatory exceptions, you have the following rights in respect of your personal data held by qk67:

• Right of Access: You may request a copy of the personal data qk67 holds about you, along with information about how it is processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held on your account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to qk67's legal and regulatory retention obligations.
• Right to Restriction: You may request that qk67 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that your data be provided to you in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interest, including for marketing purposes. Where you object to marketing, qk67 will stop processing your data for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact qk67 support via live chat or by email at [email protected]. qk67 will respond to verified data rights requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, and you will be notified accordingly.

Please note that certain rights may be limited where qk67 is required to retain data for legal, regulatory, or fraud prevention purposes. In such cases, qk67 will explain the basis for any limitation on your request.

11. Minors

The qk67 platform is strictly intended for adults aged 21 years and over. qk67 does not knowingly collect personal data from individuals below this age. Age verification is a mandatory step in the registration process, and accounts that are found to belong to individuals who do not meet the age requirement will be immediately suspended and any associated data will be deleted, except where retention is required by applicable law.

If you have reason to believe that a minor has registered on the qk67 platform or that personal data belonging to a minor has been submitted, please contact qk67 support immediately at [email protected] so that appropriate action can be taken promptly.

12. International Data Transfers

qk67 operates as an internationally licensed platform and, as a result, your personal data may be processed or stored on servers located outside of Pakistan. Where personal data is transferred to jurisdictions that may not have data protection laws equivalent to internationally recognised standards, qk67 ensures appropriate safeguards are in place, including:

• Contractual clauses in agreements with data processors that require them to handle data to the same standard as qk67 itself.
• Technical security measures as described in Section 8 of this Policy, applied regardless of the server location.
• Limiting the transfer of personal data to only those jurisdictions where qk67 has engaged verified, reputable service providers.

By using the qk67 platform, you acknowledge that your personal data may be transferred and processed in jurisdictions outside Pakistan as part of qk67's normal operations.

13. Changes to This Privacy Policy

qk67 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made that affect how your personal data is processed, qk67 will notify registered users through the platform or by email prior to the changes taking effect.

The updated Policy will be published at qk67.net/privacy-policy with a revised effective date. Your continued use of the qk67 platform following publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure through qk67 support.

We encourage you to review this Policy periodically to stay informed about how qk67 is protecting your personal data.

14. Contact & Data Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by qk67, please reach out through the following channels:

• Live Chat: Available 24/7 directly within the qk67 platform — the fastest way to reach our support and data team.
• Email: [email protected] (plain text address — not a clickable link)

When submitting a data rights request by email, please include your registered account username and a brief description of your request so that our team can verify your identity and respond efficiently. qk67 will not process data rights requests from unverified individuals to protect account security.

qk67 is committed to resolving all privacy-related enquiries fairly and promptly. If you are not satisfied with our response, you may escalate your concern to the relevant data protection authority in your jurisdiction.